Aditi Shukla has over 20 years of experience managing insurance processes and building strong delivery-focused teams. As Head of India Shared Services and Country Head,  she currently chairs the India Management Committee and the XLIBS Board , being responsible for running India Shared Services centers in Gurgaon and Bengaluru , ensuring the centers’ delivery and performance. In charge of the team in both locations. Aditi joined AXA XL in 2004 and has since held a number of Operations roles with increasing responsibility, including leading the successful growth and expansion of the Insurance Operations/Managed Services function from 700 colleagues in 2016 to 1,500 colleagues today. She easily wears her two hats managing a large delivery function and heading the shared services of India