Head of Global GBS Operations, PepsiCo

Ranjan is a business leader with 25 years of global experience in GBS, operations, digital transformation, analytics, client relationships & marketing. He has worked for PepsiCo, Genpact, Reliance, IBM & Tata group. At PepsiCo since early 2019, currently he leads global operations of our GBS, responsible for operations of all delivery hubs in the network (China, Egypt, India, Mexico, Poland, Russia & Spain with 7000 associates). In his previous role, he set up the greenfield India centre of GBS and scaled it to over 2000 associates. Earlier, he was with Genpact for over 14 years where his last role was SVP- Digital & RPA. He was also the Global Leader for their Automotive, Hospitality, Aerospace & Industrial Machinery verticals (c. 3500 FTE). During his time at Genpact, Ranjan spent several years in the US on a key account relationship role.

Ranjan is known for excellence in building, integrating, scaling up and mentoring large, multi-geography teams with change management during stress and restructuring. He is passionate about organizational culture, communications, and process excellence. Ranjan holds an MBA from Indian Institute of Management, Lucknow, and a mechanical engineering degree from National Institute of Technology, Silchar. He is also a certified Six Sigma professional. Ranjan is actively involved with NASSCOM, and advises a handful of startups in healthcare, education, and not-for-profit sectors. He is keen on medieval European and colonial history, biographies, classical music and giving back.